Shipping & Returns

Welcome to Bluestockinette! Questions? Bluestockinette@gmail.com

 

Shipping Rates

 All Domestic USA Orders Free USPS Priority 
Canada orders up to $99.99 USPS First Class International $18
Canada orders $100.00+ Free Shipping USPS First Class International
International orders up to $99.99                  USPS  First Class International $25
International orders $100.00+ Free Shipping USPS First Class International

 

 Payments:

All major credit cards accepted and processed over a secure processor including PayPal. Your information's security is our first priority therefore we never store or share customer information and never will. If you have any questions please contact us at Bluestockinette@gmail.com

Digital Download Patterns: After payment has cleared, knitting and/or crochet patterns are sent as instant digital downloads in PDF form only. If you have any questions or trouble accessing your patterns please contanct so we can quickly and happily resolve the issue.

Shipping Information and Rates:

Items in stock ship in 1-2 business days, Monday-Friday. Please include the address you would like the order shipped to and check your email in-box. We always confirm your "ship to" address with an email before sending order.

*** For International Orders. Many countries assess duties and taxes on imported packages. International orders ship USPS. Buyer is responsible for all customs & import duties. Please note that these fees are not refundable.***

 

Refunds and Exchanges For Shipped Items:
I want you to be completely delighted with your purchase!

If for any reason you are not happy with your item and would like to return an item, you may do so up to four weeks after receipt of order provided that item is in original condition (unworn, unwashed, and undamaged) for a full refund less shipping charges.

*** For International Orders Returned***
International orders ship USPS.
Many countries assess duties and taxes on imported packages.
Buyer is responsible for ALL CUSTOMS & IMPORT DUTIES. Shipping charges are non-refundable for orders/packages that have been returned to sender for refusal to pay VAT/Customs taxes.

For All Digital Downloads: All sales are final on digital downloads. If you have any questions or trouble accessing your patterns please contanct so we can quickly and happily resolve the issue.

It is most helpful if you contact us about the item's issue first to see if there is a way that we can make your purchase right. Bluestockinette@gmail.com